Contact us

By phone:

Call us about your policy on 03300 248 306*

To make a claim:

Call AXA on 0345 873 4427* (if your policy number begins “4663627M”)

Call Highway (part of LV=) on 0800 028 9655 (for all other policy numbers)

For breakdown assistance call 01737 826111

For motor legal expenses call 0344 770 1040*

* 03 numbers cost the same as calling an 01 or 02 phone number – even from a mobile

Online:

To manage your monthly instalments, sign your credit agreement or make a payment Log in to www.mypremiumcredit.com

To see your insurance documents, statements and letters Log in

Try our Help

Write to us – best if the matter isn’t urgent:

Email customerservice@drivology.co.uk

Write to us at Drivology, The Connect Centre, Kingston Crescent, Portsmouth, PO2 8QL

To make a complaint:

Call our Customer Service team on 03300 248 306, or write to:
Quality Manager
Drivology Limited
The Connect Centre
Kingston Crescent
Portsmouth
PO2 8QL
complaints@drivology.co.uk

Alternatively, you can use the Online Dispute Resolution Platform (ODR).